Communications With The Tenant

One of the primary services that a property management expert in Rockingham County performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Rockingham County often ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.