Communications With The Tenant

One of the most important duties that your property management professional in Chester Gap performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Chester Gap often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.