Communications With The Tenant

Managing interactions with a renter in Chester Gap

One of the important duties that any property manager in Chester Gap performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Chester Gap may ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.


We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.