Communications With The Tenant

One of the most critical duties that your property management professional in Harrisonburg performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Harrisonburg typically ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.