Communications With The Tenant

Managing interactions with a renter in Harrisonburg

One of the most important duties that a property management expert in Harrisonburg performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Harrisonburg may ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.


We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.