Vetting Tenants — How we protect the landlord’s interests.

In Hollin Hall Village, our management staff wants to work with reasonable renters. Here are a few of the traits we expect.

1. A tenant pays the rent on time every time. This means paying on or before the first, rather than at 5 pm on the 5th.
2. A tenant is trustworthy. A tenant does not sneak in a co-tenant or pet.
3. A renter is fastidious. A tenant does not attract pests like rodents and bugs.
4. A renter does not damage systems.
5. A renter is courteous and pleasant to work with. A renter understands the difference between a property manager and a hotel concierge.
6. A tenant doesn't bother neighbors.
7. A renter complains at appropriate times. Renters that don't report maintenance issues cost real estate investors money and cause head-aches for property managers.
8. A tenant doesn't complain when it's not appropriate. This means that a tenant doesn't ask to replace functioning systems. A tenant doesn't expect more than the lease provides. A renter doesn't complain that an appliance doesn't work when the tenant doesn't know how to operate the appliance.
9. A renter does not smoke in the property.
10. A tenant is looking for a rental term that is as long as the property owner wants to rent the home.

So this is what we're looking for in a tenant, but how do we find tenants who measure up to this ideal? Experience has taught us that tardy tenants can appear as polite, nicely-dress, well educated people with jobs. We have a knack for sniffing out difficult tenants.