Communications With The Tenant

One of the most critical services that a property manager in Hollin Hall Village performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Hollin Hall Village typically ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.