Communications With The Tenant

One of the primary services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Northern Virginia will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.