Communications With The Tenant

Managing interactions with a tenant in Northern Virginia

One of the primary duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Northern Virginia often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.


We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.