Communications With The Tenant

Handling interactions with a renter in Northern Virginia

One of the primary services that a property management expert in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.