Communications With The Tenant

Handling interactions with a renter in Northern Virginia

One of the primary services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.


We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.