Communications With The Tenant

One of the most critical duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.