Communications With The Tenant

One of the most critical duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.