Communications With The Tenant

One of the important services that a property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Northern Virginia may ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.