Communications With The Tenant

One of the most important services that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.