Vetting Tenants — How we protect the landlord’s interests.

In Highpointe, our team prefers to work with reasonable tenants. Here are some of the traits we expect.

1. A renter pays the rent on time every time. This means paying on or before the first, rather than at 5 pm on the 5th.
2. A renter has integrity. A tenant does not sneak in a co-tenant or pet.
3. A renter is neat. A tenant does not bring pests like rodents and bugs.
4. A renter does not overwork systems.
5. A renter is courteous and pleasant to get along with. A renter knows the difference between a property manager and a hotel concierge.
6. A renter doesn't disturb neighbors.
7. A tenant complains when appropriate. Renters that don't report maintenance issues cost property owners money and cause head-aches for property managers.
8. A tenant doesn't gripe when it's not appropriate. This means that a tenant doesn't ask to replace functioning systems. A tenant doesn't expect more than the lease provides. A renter doesn't complain that an appliance doesn't work when the renter doesn't know how to operate the appliance.
9. A renter does not smoke in the property.
10. A tenant is looking for a lease that is as long as the real estate investor wants to rent the property.

So this is what we're looking for in a renter, but how do we find renters who measure up to this ideal? Experience has taught us that unreasonable tenants can appear as polite, nicely-dress, well educated people with jobs. We have a nose for sniffing out troublesome renters.