Vetting Tenants — How we protect the landlord’s interests.

In Greenhouse, our team likes to work with dependable tenants. Here are a few of the traits we seek out.

1. A renter pays the rent when due every month. This means paying on or before the first, rather than at 5 pm on the 5th.
2. A renter is trustworthy. A tenant does not sneak in a co-renter or pet.
3. A tenant is neat. A tenant does not bring pests such as rodents and bugs.
4. A renter does not damage the property.
5. A tenant is courteous and easy to work with. A renter knows the difference between a property manager and a hotel concierge.
6. A renter doesn't disturb neighbors.
7. A tenant reports problems when appropriate. Renters that don't report maintenance issues cost property owners money and cause head-aches for property managers.
8. A tenant doesn't complain when it's not appropriate. This means that a tenant doesn't demand to upgrade functioning systems. A renter doesn't expect more than the lease provides. A tenant doesn't complain that an appliance doesn't work when the renter doesn't know how to operate the appliance.
9. A renter does not smoke in the home.
10. A tenant is looking for a rental term that is as long as the owner wants to rent the home.

So this is what we're looking for in a renter, but how do we find tenants who live up to this ideal? Experience has taught us that troublesome renters can appear as polite, nicely-dress, well educated people with jobs. We have a knack for sniffing out unreasonable renters.