Communications With The Tenant

One of the primary duties that a property management expert in Greenhouse performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Greenhouse may ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.