Communications With The Tenant

One of the primary services that any property management expert in Penn Laird performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Penn Laird typically ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.