Communications With The Tenant

Handling interactions with a renter in Penn Laird

One of the primary duties that any property manager in Penn Laird performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Penn Laird will often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.


We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.