Communications With The Tenant

One of the important duties that your property management professional in Castleton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Castleton may ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.