Communications With The Tenant

One of the most important duties that a property management professional in Rotonda performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Rotonda will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.