Communications With The Tenant

One of the most critical duties that a property management expert in Founders_walk performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Founders_walk often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.