Vetting Tenants — How we protect the landlord’s interests.

In Hampden_Heights, our team likes to deal with good tenants. Here are a few of the traits we seek out.

1. A renter pays the rent on time every month. This means paying on or before the first, rather than at 5 pm on the 5th.
2. A renter is trustworthy. A renter does not sneak in a co-tenant or pet.
3. A tenant is neat. A tenant does not attract pests like rodents and bugs.
4. A tenant does not break the property or its systems.
5. A tenant is courteous and nice to work with. A tenant understands the difference between a property manager and a hotel concierge.
6. A renter doesn't disturb neighbors.
7. A renter complains at appropriate times. Renters that don't report maintenance issues cost property owners money and cause issues for property managers.
8. A tenant doesn't complain when it's not appropriate. This means that a renter doesn't demand to replace functioning systems. A tenant doesn't expect more than the lease provides. A tenant doesn't complain that an appliance doesn't work when the renter doesn't know how to operate the appliance.
9. A renter does not smoke in the property.
10. A renter is looking for a lease that is as long as the property owner wants to rent the rental.

So this is what we're looking for in a renter, but how do we find renters who measure up to this ideal? Experience has taught us that troublesome tenants can appear as polite, nicely-dress, well educated people with jobs. We have a nose for sniffing out unreasonable renters.