Communications With The Tenant

One of the important duties that any property management expert in Potomac_club_ii performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Potomac_club_ii typically ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.