Communications With The Tenant

One of the most important services that a property manager in Catesby Howard performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Catesby Howard typically ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.