Communications With The Tenant

Handling interactions with a tenant in Stanley

One of the primary duties that your property management professional in Stanley performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Stanley will often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.


We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.