Communications With The Tenant

Handling interactions with a renter in Stanley

One of the important services that your property management professional in Stanley performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Stanley typically ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.


We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.