Communications With The Tenant

Handling interactions with a tenant in Falls Church

One of the most important services that a property management professional in Falls Church performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Falls Church typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.


We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.