Communications With The Tenant

Handling interactions with a renter in Falls Church

One of the most important services that any property management expert in Falls Church performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Falls Church will often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.


We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.