Communications With The Tenant

One of the most critical services that your property management professional in Ridge_top performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Ridge_top typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.