Communications With The Tenant

One of the most critical duties that a property manager in Colvins Glen performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Renters in Colvins Glen often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.