Communications With The Tenant

One of the most critical services that your property management expert in Woodburn Village performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Woodburn Village often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.