Communications With The Tenant

One of the important duties that your property manager in Stratford performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Renters in Stratford will often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.