Communications With The Tenant

One of the important duties that your property manager in River_towers performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in River_towers often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.