Communications With The Tenant

One of the most important duties that your property management expert in Pembrook Village performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Tenants in Pembrook Village may ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.