Communications With The Tenant

One of the primary duties that your property management expert in Olde_towne_south performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Olde_towne_south often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.