Communications With The Tenant

One of the most important services that a property management professional in Marlan_heights performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Marlan_heights may ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.