Communications With The Tenant

One of the important duties that your property management professional in Clusters At Woodlawn performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Clusters At Woodlawn may ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.