Vetting Tenants — How we protect the landlord’s interests.

In Features, our management staff prefers to deal with reliable tenants. Here are a few of the traits we look for.

1. A tenant pays the rent when due every time. This means paying on or before the first, rather than at 5 pm on the 5th.
2. A tenant is honest. A tenant does not sneak in a co-renter or pet.
3. A tenant is fussy about cleanliness. A renter does not attract pests like rodents and bugs.
4. A tenant does not break the home.
5. A renter is courteous and easy to work with. A renter understands the difference between a property manager and a hotel concierge.
6. A renter doesn't bother neighbors.
7. A tenant reports problems at appropriate times. tenants that don't report maintenance issues cost landlords money and cause issues for property managers.
8. A renter doesn't complain when it's not appropriate. This means that a renter doesn't demand to replace functioning systems. A tenant doesn't expect more than the lease provides. A renter doesn't complain that an appliance doesn't work when the renter doesn't know how to operate the appliance.
9. A tenant does not smoke in the rental.
10. A tenant is looking for a lease that is as long as the owner wants to rent the home.

So this is what we're looking for in a renter, but how do we find renters who live up to this ideal? Experience has taught us that difficult tenants can appear as polite, nicely-dress, well educated people with jobs. We have a knack for sniffing out unreasonable tenants.