Communications With The Tenant

One of the most important duties that any property management expert in Solid Woods performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Solid Woods typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.