Communications With The Tenant

Handling interactions with a tenant in White Post

One of the most important services that your property management expert in White Post performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in White Post often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.