Communications With The Tenant

One of the important duties that a property management expert in Washington performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Washington may ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.