Communications With The Tenant

Handling interactions with a tenant in Washington

One of the primary services that any property management expert in Washington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Washington may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.


We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.