Communications With The Tenant

One of the most important services that your property management professional in Ashland Estates performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Ashland Estates often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.