Communications With The Tenant

One of the primary services that your property management professional in Pleasant Valley performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Pleasant Valley often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.