Communications With The Tenant

One of the primary duties that a property management professional in Craig Addition performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Craig Addition will often ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.