Communications With The Tenant

One of the important duties that any property management professional in Pleasant Valley performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Pleasant Valley may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.