Communications With The Tenant

One of the most important duties that a property manager in Rileyville performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Rileyville typically ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.