Communications With The Tenant

One of the most important services that a property management professional in Rileyville performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Rileyville often ask to break rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.