Communications With The Tenant

Managing interactions with a tenant in Rileyville

One of the important duties that your property management professional in Rileyville performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Rileyville will often ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.


We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.