Communications With The Tenant

One of the most important duties that any property management professional in The Commons On William Square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in The Commons On William Square may ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.