Communications With The Tenant

One of the primary services that your property management professional in Newport performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Newport will often ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.