Communications With The Tenant

One of the important duties that your property manager in Madison Farm performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Madison Farm often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.