Communications With The Tenant

One of the most critical duties that any property manager in Belmont Center performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Belmont Center often ask to break rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.