Communications With The Tenant

One of the most critical services that your property management expert in Forest Edge performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Forest Edge will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.