Communications With The Tenant

Handling interactions with a tenant in Forest Edge

One of the important services that your property management professional in Forest Edge performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Forest Edge may ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.


We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.