Communications With The Tenant

One of the important duties that your property manager in Greenwood Farm performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Greenwood Farm will often ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.