Communications With The Tenant

One of the most important duties that any property management expert in Catlett performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Catlett will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.